It’s just too expensive, the time involved, training employees of the line, taking time to define the problem, employee feedback, their thoughts on how to make it better, I am the boss, and they should just listen to me and do as I say! I know, all valid but hold that thought!
First and foremost, utilizing facilitative and meditative process surrenders nothing! You are still the boss, this is not co-management as is often feared. The employer will simply deny their right to possibly finding a better and more productive workplace and workforce and will definitely be at least very challenged on defining the problem.
Yes, there is a little front loading on time and expense, but in the end, the employer, employee and the company as a whole will be far better off with a least a basic understanding of what the problem is!
Now let’s consider how much a non-productive employee cost. This employee may just have some issues they want heard, unabridged. Sometimes the solutions are simple, and once the problem has been heard and defined.
Yet now consider the unhappy employee, not heard, if he or she becomes a saboteur! This also does not take into account employee absenteeism, time away from the job, lower production, etc.
And finally, the tension will come out somewhere and one has to wonder how much workplace violence, threats, intimidations, stalking’s etc. could have been minimized or avoided, had the employer simply listened and effectively communicated to their workforce!
Listening and respecting your employees’ thoughts and ideas is a sign of strength of leadership, not a weakness, as is sometimes thought and believed. After all, who knows better how to better do the job than those who do it!
Now everything may not resolve this easily but I can tell you from experience, a lot of what we believe are huge problems can in fact be resolved with a little front loading, listening and communication!
Now do you still think that Collaborative problem solving is too expensive?
Take a few moments to speak with us. It could make a positive difference in your workplace.
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